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24x7 Monitoring And Incident Management

Make sure that your IT infrastructure is not only secure, but available 24 hours 7 days a week 365 days a year.

About The service

Continuous monitoring, proactive detection, and timely resolution of any potential issues define our infrastructure monitoring service. This includes monitoring the health of critical infrastructure components including but not limited to servers, cloud services and third party solutions 24/7/365, ensuring your operations run smoothly without interruption, thereby maintaining high customer satisfaction. With Monitoring as a Service and incident management from GotoAdmins, your organization can reduce costs by allocating resources more efficiently, and focus on business development rather than day-to-day IT infrastructure.

Subject matter experts

AWS logo
Google Cloud logo
Azure logo
Digital Ocean logo
Kubernetes logo
Terraform logo
Ansible logo
Jenkins Logo
Prometheus logo
Grafana logo
GitOps Logo
Security Compliance logo
The Process

How it works

In the monitoring-as-a-service context, we define specific targets and limits, including CPU utilization, visitor count, site response time, service response time, error rates, etc. We conduct a review of the actual data and compare it with the predefined values. We analyze the performance and customer experience, which may lead to adjustments of the monitoring observability triggers, notifications, and incident handling processes. Subsequently, we discuss this with the business, if necessary, to ensure that we meet the business objectives.

Detect the Problem

Our team will continuously monitor your infrastructure 24/7. Upon detection of any issue, immediate action will be taken.

Investigate and Resolve

Upon receiving an alarm, our team will promptly investigate the issue and work towards resolving it as swiftly as possible.

Root Cause Analysis and Reporting

Once the issue is resolved, a comprehensive root cause analysis will be conducted. The findings will be compiled into a report and sent to the relevant team on your end. If recurring patterns or systemic issues are identified, further discussions will be initiated to address them proactively.

The advantages

Why choose Monitoring and Incident Management from GotoAdmins

The flawless infrastructure operation of your business is vital for the improvement of your performance as you develop or grow your business. Delegating these complex processes to GotoAdmins experts will ensure your scalability, reliability and competitive advantage.

Cost saving

Outsourcing monitoring is more cost-effective than hiring an in-house DevOps engineer, providing access to a skilled team at a lower cost, while also optimizing infrastructure component sizing, resulting in the right choice of components, and reducing expenses through prepaid services, rather than relying solely on on-demand requests.

Data-driven Insights

Monitoring IT systems, networks, and applications in real-time provides data-driven insights that optimize resource allocation, identify bottlenecks, and enhance overall system performance for a seamless user experience.

Focus

By outsourcing monitoring and incident handling, your team can allocate their time better and focus on core business activities, reducing pressure and enhancing overall productivity.

Reliability

By quickly resolving incidents, the overall availability of services is improved. This leads to increased reliability and a more consistent user experience.

24/4 Availability

IT infrastructure monitoring allows proactive detection of potential issues by continuously analyzing performance metrics and system health, preventing downtime and disruptions.

Security

Continuous monitoring of network, system logs, and application behavior allows for prompt response to security threats and anomalies, reducing their impact on the organization’s profit and customer’s satisfaction.

We enable tech companies

At GotoAdmins, we understand your goals. With our expertise, we empower tech startups, scale-ups, and small to medium-sized companies. Our optimized infrastructure solutions are tailored to your industry’s demands.

FinTech icon

FinTech & PropTech

Blockchain icon

Blockchain &
Crypto

EdTech icon

EdTech

Retail icon

Digital Retail &
E-commerce

IoT

Gaming icon

Gaming & Entertainment

Healthcare icon

HealthTech

Agritech

Tech StartUps icon

Urban Mobility

FinTech icon

FinTech & PropTech

Blockchain icon

Blockchain &
Crypto

EdTech icon

EdTech

Retail icon

Digital Retail &
E-commerce

IoT

Gaming icon

Gaming & Entertainment

Healthcare icon

HealthTech

Agritech

Tech StartUps icon

Urban Mobility

Testimonials

What our clients say about us

Our goal is building long-term relationships with our clients, not simply accomplishing a task. The trust of our clients is the token of our expertise, strong team efforts, and plenty of hard work.

Bcode

What initially attracted me to GotoAdmins was their reputation for providing reliable and efficient DevOps services. GotoAdmins has greatly benefited our company by improving the infrastructure and efficiency, allowing us to focus more on developing new features. Their prompt responsiveness and attention to detail have been invaluable in meeting my needs and deadlines. I would definitely recommend GotoAdmins’ services to others. Their professionalism, and expertise are commendable. I’ve been impressed with the quality of service they consistently deliver. In addition to the above, I’d like to express my appreciation for the personalized approach GotoAdmins takes in understanding and addressing our requirements and needs.

Riccardo
CTO
Noon SA

We have been working with GotoAdmins for the past years, where we have constantly received excellent support with our projects; it’s a huge weight off our shoulders to know we can get the right support and services. GotoAdmins team is truly a trusted partner helping us to reach excellence, and we appreciate it.

Aziz
CEO
Paperspace

I am really happy with GotoAdmins Team. They’ve helped us build our own public cloud and move forward. I was initially sceptical hiring an unknown company half way across the globe but then it turn out that they are always ready to help and solve complex technical challenges. GotoAdmins are a must-have to any tech StartUp!

Daniel
Co-founder
NewBend Inc.

For the past 5 years GotoAdmins have been our partner Devop-as-a-Service company. This has allowed us to scale our growing business, make complex architecture decisions, and have a peace of mind when something goes wrong. We highly recommend GotoAdmins and their world-class team of IT professionals.

Asim
Universal Business Team

We have worked very closely with GotoAdmins since January 2015, and have been consistently impressed with the level of knowledge and capabilities of the team.
They are now an integral part of our organisation providing truly first-class managed support 24/7.
Their DevOps team has driven significant value benefits for our distributed cloud and on-premise infrastructure. I have no hesitation in recommending GotoAdmins.

Robert
Global Development Manager
Blox

GotoAdmins team has proved to us for the last year and a half that devops solutions are a key factor in any process of building a cloud-based platform.
Been involved in anything running in our R&D team, the creativity and the experience GotoAdmins team brings made the process of long and short term problem solving super efficient and productive.
I definitely consider them as an integral part of our team. Thanks a lot!

Ofir
CTO
TaxiMe

GotoAdmins have been a reliable partner of TaxiMe for over 2 years. They assisted us in adopting a containerized cloud-native tech stack, based on Kubernetes and various other CNCF projects.
Their multi-faceted DevOps expertise has been a great complement to the skills of our in-house teams.
I highly recommend them if you need a reliable partner with expertise in the constantly evolving world of cutting-edge infrastructure technologies.

Tihomir
CTO
Urban.io

It has been a pleasure to work with gotoadmins team for the past year.
They are reasonable and easy to work with due to their excellent interpersonal skills and non-compromising results.
For such a short period of time they managed to guide us through infrastructure migration, automation and optimization.
Glad to have such a trustworthy partner to walk with us side by side in solving the various technical IoT challenges.

Liyana
Head of Software Development
Contact Us

Ready to boost your performance

Find what your organization needs, and we will provide the solution. Our GotoAdmins team of experts will tackle the tough DevOps and cloud infrastructural tasks, operations and processes so that you can focus on your core business activities. Reach out or schedule a meeting at your convenience. Let’s talk.